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General By using this Website you agree to the privacy policy of Betchamps as set out below. Betchamps will review this privacy policy periodically and reserves the right to modify parts of this policy at any time and at its discretion. We recommend you review these pages periodically for any updates.

For the purposes of this privacy policy, Personal Information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. This privacy policy will not apply to websites which are linked to this Website and over which Betchamps has no control. In this privacy policy, a reference to "National Privacy Principles" means the National Principles for the Fair Handling of Personal Information.

Collection You're welcome to browse our website without ever providing us with your Personal Information. However, if you wish to deposit funds, place a bet and/or withdraw funds, you will, for legitimate reasons, be required to provide us with certain Personal Information so that we are aware of whom we are communicating with. We only collect such Personal Information as is required for the purpose of identifying you for your own security and maintaining your account. If you do decide to provide us with Personal Information, we will retain that Personal Information.

By choosing to provide Personal Information on our Website, you consent to our collecting and retaining that Personal Information. We will collect Personal Information in a lawful and fair way, and not in an unreasonably intrusive way.

Use and Disclosure Betchamps does not give, sell, rent, share, or trade any personal information regarding our Clients to third parties, except as set out below. All Betchamps employees are subject to confidentiality agreements in respect of client's details and trading habits.

When we collect Personal Information on our Website, we may use this information to:

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provide you with the services you have requested, or meet the purpose for which the information was submitted;

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upgrade, enhance and personalise your experience within the Website, or tailor our information, services or products for you;

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contact you for direct marketing or other promotional purposes;

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create aggregate data about our clients, such as average age, gender, demographics and other statistics to allow for more - efficient operation of this website; determine your liability to Australian GST.

By choosing to provide Personal Information on our Website, you consent to our using your Personal Information as set out above. Personal Information that you submit to our Website may be disclosed to a third party:

to the extent necessary, to provide the service you have requested or to meet the purpose for which it was submitted;

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if we have informed you of the particular third party to whom it will be disclosed, at the time of collection; in order to participate in activities with business partners and sponsors,

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who will be identified to you when the relevant Personal Information is collected; to the extent necessary to carry out the uses which are set out above;

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if the disclosure is required by law, permitted by the National Privacy Principles, necessary to co-operate with a judicial process or a law enforcement agency, necessary to protect and defend the rights or property of Betchamps, this site, or participating sites, or necessary to lessen or prevent unlawful activity or serious threats to individuals, public health or safety.

Betting transactions conducted over the Internet may be observed, recorded and analysed by the relevant controlling body or inspectors from the NSW Office of Liquor, Gaming and Racing.

A Bookmaker must allow a person authorised by section 26(l) of the Act or by the relevant controlling body to inspect any computer terminal or electronic device being used by the bookmaker. (Police, inspector, controlling body)

Who will we disclose your information to?

From time to time, we may disclose your personal information to third parties for the purposes of conducting our business. These third parties may include (but are not limited to):

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Our associated companies/company group;

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Employees, third party service and content providers, dealers and agents, affiliates and suppliers

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Technology providers who assist us in managing our business or operating our websites or apps;

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Our professional advisors including lawyers, accountants, tax advisors and auditors;

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Law enforcement bodies to assist in their functions, courts of law, sports and racing controlling bodies, or as otherwise required or authorised by law;

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Regulatory or government bodies for the purposes of resolving customer complaints or investigations; and

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Third party partners to promote their services to you.

We collect your Personal Information for the primary purpose of providing our services to you. We may also collect, use and disclose your Personal Information for secondary purposes related to the primary purpose including in circumstances where you may reasonably expect such collection, use or disclosure and/or for purposes including (but not limited to) trading, risk management, integrity, compliance, minimum bet laws and/or other related purposes including purposes reasonably required by applicable Principal Racing Authorities (Secondary Purposes).

You acknowledge We can provide your Personal Information to Punterstech (the provider of our platform technology and/or managed trading services) - who can also use and disclose your Personal Information for these purposes (including Secondary Purposes). Further, we may collect information from Punterstech, other service providers, regulators, racing bodies, sporting bodies and other third parties associated with our products and services. Collection of such information may include information aggregated by a third party.

Data Security We will take reasonable steps to protect Personal Information from misuse, loss, and unauthorised access, modification and disclosure.

Non-Personal Information We may decide to use and disclose non-personal information relating to your account usage. For example, we may decide to disclose aggregate average data for statistical purposes to current or potential stakeholders in Betchamps or for determining future marketing plans or upgrades to our website.

Apart from mandatory information we need to provide our services to you, there may be data that does not personally identify you collected to monitor and improve our service. For example, when a web page is visited the URL of the page is recorded together with the time and date and the browser software being used. Each time you log into your account on our website, our web server will issue you with a cookie to authenticate you as the account holder.

Once you are logged into your account on our website, specific or aggregate information may be collected and logged for security purposes. For example, our server recognises your domain name, IP address and the pages that you visit. These logs may be used for the resolution of problems and disputes.

Access and Correction We will take reasonable steps to ensure that the Personal Information we collect is accurate, complete and up-to-date. The Personal Information collected can be changed by entering the Edit Account Details in the Account section after logging on. Details of your transaction history can be found in the All Bets and Pending Bets areas of the website.

Consent You consent to the use or disclosure of your Personal Information in circumstances which are: set out in this privacy policy; clearly explained to you at the time when the information is collected from you; or permitted under the National Privacy Principles.

Disclaimer Betchamps and this privacy policy may be subject to applicable legislation, regulations and codes of practice. To the extent that this policy exceeds the minimum obligations of Betchamps under the Commonwealth and Territory legislation, this policy serves as a documentation of our voluntarily selfimposed standards. While we are determined to meet those standards as best we can, to the extent permitted by law, Betchamps is not liable if it does not adhere to any of these voluntary self-imposed standards, for any loss, liability, costs, expense or damage arising as a result of Betchamps failing to meet any of the voluntarily self-imposed standards in this policy.

Last updated 2 November 2023 - V1.0

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