Best Online Racing and Sports Betting

TERMS AND CONDITIONS

Table of Contents

General Provisions

1

Customer Identification

2

Management of Your Customer Account

3

Customer Conduct

4

Banking

5

Responsible Gambling

6

Maximum Payouts

7

General Wagering Management

8

Code of Practice

9

Cyber Security Policy

10

Anti Bribery Policy

11

BONUS OFFER TURNOVER - PLEASE READ.

Where a customer agrees and deposits to receive a bonus match, that deposit MUST be turned over at odds of $1.80 or greater BEFORE withdrawals are available. Bonus Bet Turnover, Turnover into special markets, Exotics bets, using a Locker Room promotion or where one leg of a multi doesn't meet the minimum $1.80 price DOES NOT count towards eligible turnover. Only the customers first eligible bet in the race/event will count towards turnover.

IF YOU HAVE NOT MET THE TURNOVER CONDITIONS LISTED ABOVE, PENDING WITHDRAWALS WILL BE CANCELLED AND WILL NOT BE PROCESSED UNTIL TURNOVER CONDITIONS ARE MET.

PLEASE NOTE WITH OUR MOST RECENT UPDATE ALL BONUSES (BE IT EITHER BET RETURNS OR DEPOSIT OFFERS) WILL NOW EXPIRE IN 2 DAYS (48 HOURS) FROM TIME OF ISSUE.

General Provisions

1. The provisions contained in these General Terms & Conditions are subject to change without notice. It is the responsibility of any person seeking to rely on these General Terms & Conditions to ensure that they are making reference to the most recent version of our General Terms & Conditions by visiting the Betchamps Website.

2. Where they appear in these General Terms & Conditions, the following terms and expressions have the meaning attributed to them in this Clause:

"Customer" means a registered holder of a Betchamps Customer Account.

"Customer Credentials" means your Betchamps User ID and access password.

"Betchamps rules" means any rules from time to time propagated by Betchamps in respect of the Betchamps Website and its use, and include: These General Terms & Conditions; and The Betchamps Wagering Rules.

"Betchamps Website" means our wagering website located at www.betchamps.com.au.

3. Any references to "you" or "your" in these General Terms & Conditions is a reference to a Betchamps Customer.

4. Any references to "we", "us" or "our" in these General Terms & Conditions is a reference to Betchamps.

5. By opening a Betchamps Customer Account, you agree to be bound by the terms and conditions set out hereunder and the Betchamps Betting Rules.

6. These General Terms & Conditions shall be governed by, and construed in accordance with, the Laws of the State of New South Wales and, in the event of any dispute arising from or in connection with these General Terms & Conditions, Betchamps and the Customer irrevocably submit to the exclusive jurisdiction of the courts of New South Wales.

7. You agree that it is your responsibility to pay any tax or duty imposed on you by any competent authority in connection with your wagering activity.

About Betchamps

'Betchamps' is the trading name Carl Millett.

You agree that Betchamps offers a wagering service whereby Customers have the ability to place a bet with the possibilities of a win or a loss.

Betchamps is operated by Carl Millett, is licensed by GWIC and regulated by the New South Wales Office of Liquor Gaming & Racing to accept wagers via the Internet 24 hours a day.

Customer Identification

1 Identity Verification Requirements

1. Under Australian law including the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and the Australian Rules of Racing, you are required to verify your identify in order to use your Betchamps Customer Account.

2. Betchamps requires that all Customers successfully verify their identity by the earlier of:

· Fourteen (14) days of opening their Customer Account; or

· Withdrawing any funds from their Customer Account.

3. If you have not successfully verified your identity by the time set out in the preceding Clause your Betchamps Customer Account will be suspended indefinitely during which period you will not be able to access wagering functionality or perform any banking functions. Please note that any wagering transactions successfully placed prior to the suspension of your Customer Account will stand.

4. In order to verify your identity, you may be required to provide additional information or upload documentation including, without limitation:

· A current Australian Driver's Licence; A current Australian Passport; and/or

· A utility bill (no more than three (3) months old) on which the name and address used for registration of the Customer Account is prominently displayed.

5. If you are required to provide additional documentation in accordance with the preceding Clause, you may also be required to provide originals or certified copies where necessary.

2. Third-Party Identity Verification Services

1. Betchamps may engage a third-party to provide identity verification services in order to more efficiently and comprehensively verify the identity of Betchamps Customers.

2. Your personal information may be supplied to any third-party engaged by Betchamps to provide identity verification services.

3. The process of verifying your identity may involve checking your personal information against third-party and government databases and/or credit headers

Management of Your Customer Account

1. Customer Information

1. You are responsible for ensuring that all personal information in your Betchamps Customer Account is kept current. You must notify us immediately if any of your personal information changes.

2. You agree that, by opening a Betchamps Customer Account, we may use your personal contact information (including your phone number and your emailing and mailing addresses) to keep you informed about Betchamps products, promotions, services and events from time to time.

3. Except as required by law, we confirm that we will not sell or distribute your personal information to any third-party without your prior consent. There are limited circumstances where we may be required to provide a third-party with access to your personal information including, without limitation, where a regulatory authority or sports controlling body requests said access for the purposes of an investigation or as part of an integrity protocol. In the event that we are required to provide a third-party with access to your personal information, we will only provide said access to the extent necessary to comply with the request or demand of the relevant regulatory authority or sports controlling body.

2. Customer Credentials

1. You are responsible for ensuring that your Customer Credentials are kept confidential. If you suspect that the confidentiality or security of your Customer Credentials have been compromised, you should notify Betchamps immediately.

2. (You are able to update your password via the Betchamps Website, or via the telephone provided that your identity is able to be verified by the Betchamps operator.

3. If you have updated your password, Betchamps reserves the right to reject or invalidate any subsequent transaction made or attempted to be made using your former Customer Credentials.

3. Activity in Customer Account

1. You will be responsible for any and all activity in your Betchamps Customer Account.

2. Any wagers submitted via the Internet using a Betchamps Customer Account, or via the Telephone having quoted a Betchamps Customer's access credentials, will be deemed to have been validly submitted by the relevant Customer and, once accepted, may not be modified, cancelled or voided except at the sole and absolute discretion of Betchamps Management.

3. You will not attempt to use the Betchamps Website to deliberately transfer money from one Customer Account to another by attempting to match the bets of another Customer Account holder through collusion.

3. You will not attempt to deposit into your Betchamps account via PayID, Debit Card or EFT/Bank Transfer in any other account bar one in your name used when joining Betchamps.

4. Errors & Miscalculations

1. We reserve the right to annul, void or reverse any transaction subject to any error or miscalculation.

2. You will inform us as soon as you become aware of any error or miscalculation in the processing or settling of any transaction in your Betchamps Customer Account.

Customer Conduct

1. Creation of Accounts

1. In order to open a Betchamps Customer Account, you must be aged eighteen (18) years or above.

2. You must not open, or attempt to open, a Betchamps Customer Account using another person's identity or personal information.

3. You must not access, operate or use, or attempt to access, operate or use, another person's Betchamps Customer Account.

4. We may, in our sole and absolute discretion, impose any limits or conditions on any Customer Account that has been opened on a device or network that is shared (including within a particular residential address) or otherwise unsecured.

5. Except where expressly authorised by Betchamps Management, you may not have more than one (1) Betchamps Customer Account.

6. If we discover that more than one (1) Customer Account has been opened on your behalf, we will immediately close the additional Customer Accounts and, if at that time your first opened Customer Account is:

· Open and unrestricted, we will transfer any funds in said account or accounts, as well as any eligible pending transactions, to the first-opened Customer Account.

· Closed or restricted owing to your self-exclusion, your first-opened Customer Account will be permanently closed, any pending bets in the additional account or accounts will be immediately voided, and any funds in any of your Customer Accounts will be refunded to you.

2. Use of Your Customer Account

1. Your Customer Account is for your personal use only. You must not permit another person to access your Customer Account nor use your Customer Account on behalf of, or for the benefit of, another person or persons.

2. You will not in any way disguise, interfere with, or prevent or inhibit us from identifying, the IP address of the device you are using to access the Betchamps Website.

3. You will not make offensive or potentially defamatory or inflammatory remarks in connection with the Betchamps Website.

4. You will not be abusive or threatening towards Betchamps staff in any of your dealings and communications with Betchamps.

3. Breach of Betchamps Rules

1. If we believe that you have breached the Betchamps Rules, or otherwise observe unusual, improper or suspicious activity in your Customer Account, we may, in our sole and absolute discretion, do one or a combination of the following:

· Suspend or close your Customer Account (either temporarily or permanently);

· Impose restrictions on your Customer Account including preventing you from accessing said account or otherwise limiting or withdrawing certain functionality such as banking or wagering;

· Require you to complete an account rectification and/or re-activation process;

· Require you to provide any information necessary for us to conduct any inquiries necessary in order to verify your compliance with the Betchamps Rules (regardless of whether you have previously provided such information) including, for example a statutory declaration regarding prior conduct, identification information, an undertaking regarding future conduct, or an authority to verify certain information with your financial institution; or

· Cancel, void or reverse any bets or transactions which were completed in contravention of the Rules (and, in such an event, any winning funds will be forfeited to, and retained by, Betchamps without any liability on our part).

4. Your Responsibilities

1.

Our products are intended for bona fide recreational punters who act in good faith when placing a bet with us.

2.

Account holders:

1.

Must be the named account holder and the only person that uses or operates the account.

2.

Must keep their details with us accurate and up to date, and notify us of any changes.

3.

Must not have and/or operate more than one (1) account with us.

4.

Must not provide any personal or other information to us that is not accurate or up to date.

5.

Must not be in any way be involved with a beneficial account owner other than the named account holder.

6.

Must not be an agent for any other person or entitiy.

7.

Must not work or be involved with a bookmaker (unless expressly approved by us) and

8.

Must not use accounts in connection with any breach of a law including any criminal law, statute or other law.

3.

When you open an account with us, each time that you use an account or place a bet with us, you warrant that the matters set out in the above clause are true.

4.

Information that may be relevant to our investigation of any suspected breach of our terms and conditions, include your IP address, device fingerprint, residential address, payment details inclusing transactions on any payment method inlcuding but not limited to a bank account.

5.

You must keep your username and password confidential. If you username or password have been compromised, you must contact us immediately to change them.

6.

You are responsible for all transactions on your account.

7.

Once you have placed a bet, it cannot be changed or cancelled except if you placed the bet in error and you contact us as soon as practicable after the bet is placed and before the event has commenced. We may (in our discretion acting reasonably) permit the cancellation of the bet.

8.

You are not permitted to operate an account with us or otherwise access or use our platforms using any type of automated, systemic, artificial, obscured or computerised method/s including but not limited to a VPN, proxy server, data extraction or scraping. You agree that this a material condition of our T&Cs. You must not place a bet with us that in any way involves information that is not readily available, for example you not have access to betting information and/or information about the event in which you place a bet that is not public information.

9.

You must not abuse, threaten. intimidate or harass any of our staff or representatives.

Banking

1. Deposits

1. You are able to fund your Customer Account by the following means:

· Debit Card.

· Electronic Funds Transfer.

· Bank Deposit.

2. The customer acknowledges that when making a deposit into their Betchamps account, they are buying a top up of funds in their Betchamps account to the exact value in AUD as the amount of the deposit made.

3. Betchamps reserves the right to remove or restrict a customer’s access to the abovementioned payment methods for Customers who reside outside of Australia.

4. If you use a debit card to fund your account, we may require that you provide us with a legible copy of the front and back of the relevant card. When sending a copy of the card, the middle 8 digits of the debit card may be redacted for security purposes.

2. Withdrawals

Withdrawal cut off time is 8pm daily. Any withdrawals after the 8pm cut off time will be processed with the next days withdrawals.

Withdrawals are processed seven (7) days a week between 8.15pm and 9pm (Sydney Time).

BetChamps uses OSKO for all withdrawals. Transfer are instant and leave our account immediately but depending on your banks processing times these funds can take up to 48 hours to clear in your bank account.

PLEASE NOTE a maximum two (2) withdrawals will be processed via OSKO per day. Any outside of this will be processed by a regular bank transfer into your nominated account. These can take 24/48 hours to hit your account depending on your banks transfer timeframes.

1. All deposited funds must be turned over at least once before they will be able to be withdrawn.

2. You must have had your identity successfully verified before your will be able to withdraw funds from your Customer Account.

3. Withdrawn funds will be paid to Australian financial institutions only.

3. Transaction Fees

1. We do not charge our customers transaction fees in respect of deposits or withdrawals.

2. We may pass on any charges applied by our bank in relation to transfers made to overseas Bank accounts.

3. You may be charged a transaction fee by your financial institution for which it is your responsibility to pay.

Responsible Gambling

1. Betchamps does not allow persons under eighteen (18) years of age to open or hold a Betchamps Customer Account. If your children have access to the device that you use to access any of our wagering channels, we strongly recommend that you install parental control software to prevent them from gaining access and protect them from harm.

2. Betchamps does not actively or directly promote its services to individuals under the age of eighteen (18), nor to any Customers or persons who have requested to be removed from mailing or marketing lists or who have self-excluded or suspended.

3. We use all reasonable endeavours to help our customers maintain control of their wagering and to protect vulnerable persons from gambling harm. If you are vulnerable to gambling harm or are having difficulty controlling your wagering, we strongly urge you to utilise the Responsible Gambling tools available on the Betchamps Platform (or by contacting us).

4. If you are a customer that has previously self-excluded from Betchamps, you must not subsequently attempt to open another Customer Account. Betchamps makes all reasonable efforts to prevent the creation of duplicate Customer Accounts, however, if you are successful in opening a duplicate Customer Account, you accept full responsibility and liability for your actions and for all activity on each of your Customer Accounts including, without limitation, any wagering losses.

Maximum Payouts

1) Subject to our other terms and conditions contained in the BetChamps Rules and in particular other win limits, the maximum payout we shall be obliged to pay to you is as follows:

WIN

PLACE

AUS METRO GALLOPS

$25,000

$10,000

AUS NON-METRO GALLOPS

$25,000

$12,500

AUS-HARNESS

$8,000

$5,000

AUS-GREYS

$2,000

$1,000

NZ-GALLOPS

$10,000

$5,000

HONG KONG GALLOPS

$10,000

$5,000

SINGAPORE GALLOPS

$10,000

$5,000

UK AND IRISH GALLOPS

$10,000

$5,000

ALL OTHER INTERNATIONAL GALLOPS

$10,000

$5,000

NEW ZEALAND HARNESS AND GREYHOUND

$2,000

$1,000

ALL OTHER INTERNATIONAL HARNESS AND GREYHOUND

$2,000

$1,000

MULTI BETS (RACING AND/OR SPORT)

$20,000

SAME GAME MULTI

$20,000

SAME RACE MULTI

AUS GALLOPS

$10,000

AUS HARNESS AND GREYHOUNDS

$5,000

INTERNATIONAL GALLOPS

$4,500

INTERNATIONAL HARNESS AND GREYHOUNDS

$3,500

QUINELLA

EXACTA

TRIFECTA

FIRST 4

AUS METRO GALLOPS

$10,000

$20,000

AUS NON-METRO GALLOPS

$10,000

$7,500

$15,000

AUS-HARNESS

$5,000

$10,000

AUS-GREYS

$5,000

$3,500

$10,000

NZ-GALLOPS

$5,000

$10,000

HONG KONG GALLOPS

$5,000

$3,500

$5,000

SINGAPORE GALLOPS

$5,000

$3,500

$5,000

UK AND IRISH GALLOPS

$5,000

$3,500

$5,000

ALL OTHER INTERNATIONAL GALLOPS

$5,000

$3,500

$5,000

NEW ZEALAND HARNESS AND GREYHOUND

$5,000

$3,500

$5,000

ALL OTHER INTERNATIONAL HARNESS AND GREYHOUND

$5,000

$3,500

$5,000

MULTI BETS (RACING AND/OR SPORT)

SAME GAME MULTI

SAME RACE MULTI

AUS GALLOPS

AUS HARNESS AND GREYHOUNDS

INTERNATIONAL GALLOPS

INTERNATIONAL HARNESS AND GREYHOUNDS

QUADDIE

EARLY QUADDIE

AUS METRO GALLOPS

$25,000

$12,500

AUS NON-METRO GALLOPS

$15,000

$7,500

AUS-HARNESS

$10,000

$5,000

AUS-GREYS

$10,000

$5,000

NZ-GALLOPS

$10,000

$5,000

HONG KONG GALLOPS

$5,000

$2,500

SINGAPORE GALLOPS

$5,000

$2,500

UK AND IRISH GALLOPS

$5,000

$2,500

ALL OTHER INTERNATIONAL GALLOPS

$5,000

$2,500

NEW ZEALAND HARNESS AND GREYHOUND

$5,000

$2,500

ALL OTHER INTERNATIONAL HARNESS AND GREYHOUND

$5,000

$2,500

MULTI BETS (RACING AND/OR SPORT)

SAME GAME MULTI

SAME RACE MULTI

AUS GALLOPS

AUS HARNESS AND GREYHOUNDS

INTERNATIONAL GALLOPS

INTERNATIONAL HARNESS AND GREYHOUNDS

2) You acknowledge and agree that for certain bet types your accepted stake or bet may mean that you have the opportunity to win more than a win limit or maximum payout set out in this clause or otherwise in the BetChamps Rules. Even where your approved stake or bet may give you the opportunity to win a higher amount, you agree that we shall only be obliged to pay to you the win limit or maximum payout specified in this clause or otherwise in the BetChamps Rules including but not limited to our Racing Rules or Sport Rules. If we impose a win limit or maximum payout on your winning bet and payout, we may refund to you the portion of your stake or bet that, at the designated Odds, may have resulted in a payout to you above a win limit or maximum payout.

3) The maximum dividend for any tote bet is 50% greater than (i.e. 1.5 times) the amount of the second-highest tote pool dividend.

4) The maximum dividend for tote win bets is $201 and the maximum dividend for tote place bets is $51.

5) If We pay an amount greater to the listed amount, we reserve the right to amend the bet to the correct listed payout. If we payout an amount greater than the listed limit and decide not to amend the payout this does not set a precedent in relation to future such payouts.

6) On any bet type in any location, we reserve the right to limit any individuals/groups so that the payout on any bet type does not exceed the largest relevant Australian tote pool size. If we payout an amount greater than the listed limit and decide not to amend the payout this does not set a precedent in relation to future such payouts.

7) In the event that BetChamps deems multiple clients to be working as a group, we reserve the right to apply the maximum win limits across multiple accounts collectively.

8) We reserve the right to cancel your bets if We suspect you have manipulated the tote-based dividends. If we do not cancel your bets, we reserve the right to apply a payout limit on the bet/s that does not exceed the better dividend of the remaining two Australian tote-based dividends. If this rule is waived at BetChamps discretion, it does not set a precedent to the Customer in relation to future payouts.

9) All maximum payout limits apply to you as an individual, or, where we have genuine reason to believe a group of Customers including you, have been acting in concert. Where a group have backed the same combination of sections, including where placed in a series of bets, at a range of prices, over a number of days, using different accounts in apparent collusion, we reserve the right to limit the total payment of all those bets combined to the one single maximum payout.

10) Notwithstanding any of the above maximum win limits, the total payout by BetChamps to any individual Customer(s) across all bets in any 24-hour period is limited to a total of $50,000.

General Wagering Management

Placement & Acceptance of Wagers 1. All wagers placed with Betchamps are taken to be placed and accepted in the State of New South Wales notwithstanding the location of the Customer at the time of submitting a bet request.

2. Event dates and start times as published by Betchamps are indicative only. Except in the case of 'in-play wagering', wagers will only be accepted on an event until the earlier of: ▪ The advertised start time of the event; ▪ The actual start time of the event; and ▪ Any other time for the closure of betting as specified by Bet Champs.

3. Betchamps reserves the right to cancel any bet that has been submitted in bad faith after the commencement of the relevant event.

Internet Betting Where a Customer has submitted a bet request via the Internet on any of our online wagering channels, said bet is taken to be accepted upon receipt of the confirmation (and accompanying 'Ticket Number') by the Customer.

Telephone Betting 1. Where a Customer submits a bet request via the telephone: ▪ The Customer is wholly responsible for accurately quoting the details of their Betchamps Customer Account (including their User ID and Password) to the Betchamps operator. ▪ Said bet is taken to be accepted when the confirmation has been provided to the Customer by the Betchamps operator.

2. In the event that a telephone communication between a Betchamps representative and a Customer is interrupted (for any reason whatsoever) during the course of said Customer submitting a bet request, any unconfirmed bet will be deemed not to have been accepted and will not stand. In such circumstances, it is the responsibility of the Customer to contact us to either obtain a confirmation of the requested bet, or to re-submit their bet request.

3. Betchamps shall record all telephone communications with Customers including where the Customer is placing a bet, lodging a complaint, or otherwise making a query in respect of their Customer Account. The Customer irrevocably agrees to such recordings being made. If there is dispute between Betchamps and the Customer regarding a telephone bet or interaction, and that dispute cannot be resolved between the parties, the Customer agrees that the recording/s may be made available to any adjudicator or authority enlisted to resolve the dispute in accordance with these Rules. Betchamps will retain all voice recordings securely in accordance with our privacy obligations.

Modification and/or Cancellation of Bets 1. Customers are responsible for all activity in their Betchamps Customer Account and for the security of their Betchamps Customer Account access credentials.

2. Any wagers submitted via the Internet using a Betchamps Customer Account, or via the Telephone having quoted a Betchamps Customer's access credentials, will be deemed to have been validly submitted by the relevant Customer and, once accepted, may not be modified, cancelled or voided except at the sole and absolute discretion of Betchamps Management.

3. A bet can be cancelled in the case of a misquoted dividend (whether human error or not) being the product of the odds on offer for a bet and the betting stage wagered, or incorrect bet type issued as a result of a computer or technical malfunction or where there is evidence of fraud.

4. In all cases, the bookmaker must notify the other party of the cancellation, and amendment if required, as soon as it is known to the bookmaker and unless exceptional circumstances prevail, this must be done before the start of the race or event. Such transactions must remain within the audit trail and be recorded in the betting ledger.

5. For the avoidance of doubt, Betchamps Management will not agree to the modification, cancellation or voiding of a standing wager after the commencement of any event to which the relevant wager relates.

'In-Play' Betting 1. 'In-Play Betting' (a.k.a. Live Betting, Betting 'in the run') refers to a continuous form of betting whereby Customers are able to place bets after the commencement of an event.

2. In compliance with the Interactive Gambling Act 2001 (Cth) and other prevailing legislation, Betting “in the run” is prohibited. Any electronic bet accepted after an event or race has started is void. We do not accept or allow the submission of in-play wagers via any online wagering channel. All in-play wagers must be placed via the telephone.

3. We do not warrant that we will offer In-Play Betting on every event, or at all.

4. In order to request and/or place an 'in-play' wager, Customers must contact us via telephone to obtain a quote on any available In-Play Betting options.

5. All wagers made 'in-play' shall be subject to the same rules applicable to prematch wagering on the relevant event.

Cancellation of Bets

•

As a general rule in betting, once a bet has been made it cannot be cancelled.

•

We build in a number of confirmation steps on the Bet slip before a Bet is accepted.

•

This gives our members enough time to confirm all selections and funds before committing to the Bet.

•

If you have placed a Bet incorrectly, you may contact us at [email protected] immediately after it has been placed and before the event has started, however, it is at our complete discretion as to whether the bet is altered in any way.

Code of Practice

The Code of Practice is a voluntary code of self-regulation and is to be read in conjunction with the relevant legislation, regulation and rules of the racing codes and sports betting authorities in each State and Territory. The handling of any complaints related to the Code is not intended to replace any policies or procedures that may exist as part of the above legislation, regulation and rules. Regulatory Compliance All Bookmakers will abide by the rules and regulations of the Government and the controlling bodies in the jurisdiction in which they propose to do business. All Bookmakers must be issued with a bona fide licence from the controlling body in their jurisdiction and operate under the authority and within the scope of that licence.

The respective Bookmaker Associations in each jurisdiction shall ensure the financial and character bona fides for all Bookmakers for whom they provide fidelity guarantees or, where applicable, ensure that obligations to Government Authorities are met.

Betchamps.com.au is the trading name of Carl Millett (hereafter Betchamps) is licensed by GWIC to accept bets by electronic transmission 24 hours per day.

Australian Bookmakers Association (ABA) Betchamps also supports and complies with the Australian Bookmakers Association Code of Practice which comprises of the following:

Objectives - To develop and promote guidelines and programmes for the responsible delivery of wagering product, and the advertising and marketing of the Bookmaking industry.

- To enhance the development of the Bookmaking industry throughout all member bodies.

- To responsibly provide services that will enable wagering to be a socially rewarding leisure and entertainment activity.

- To assist those patrons who experience wagering related difficulties with information on, and direction to, appropriate support services.

- To enhance the public perception of the Bookmaking industry.

- To comply with Government policy relevant to the Bookmakers.

- Australian Bookmakers' Association to continue to be the body to integrate and require State Associations to develop generic initiatives for the provision of responsible gambling nationally.

Seal of Approval

ABA, through it's Bookmaker Associations, will institute a "Seal of Approval" as approved by the Minister which will allow Bookmakers to acknowledge and display, in a visible manner, their support for fair, honest and responsible wagering. The Seal is to be a logo that can be recognised by clients, whether they are face to face punters or operating via the Internet.

Cyber Security Policy

Betchamps will take all available and necessary steps to protect the site and data within from cyber-attack, theft or alteration. This will include but not limited to: • The use of the best protection software, this will be at the recommendation of Punters tech, and reviewed annually. • Proper back-up and recovery procedures. • Storage of data on removable hardware as needed. • End user education. • Correct disposal of end of life hardware.

Backup and Recovery Sites need to plan for unplanned loss of data, Sites also need plan for genuine “disaster” situations such as unplanned major events that may impact multiple or all systems and may include loss of hardware.

Some example causes of loss of data: Ungraceful shutdown of servers Accidental file deletion Hard drive failure Some examples of disasters: Server room or site fire Lightning strikes Flooding Large scale virus outbreak or crypto locking

Disaster Recovery Betchamps has a documented plan on how the company would recover in the event of a disaster, this includes a nominated list of people who can make the call to execute the Disaster recovery plan.

Cyber Security Response In the event of a cyber-security incident, Betchamps employee will contact Punters tech and follow instructions specifically. These may include. Taking the site off line. Antivirus updates and scans. Critical patch rollouts.

If the site has been taken off line due to a cyber-security incident, the site will not go back online until the security risk has been dealt with, and both Carl Millett and Punters tech have given their approval.

Data/Asset Disposal Before disposing of any computers, servers or other storage hardware the data must be removed. Hard disk drives can be removed and physically destroyed to ensure no data is accessible or a third party tool such as “kill disk” can be used to perform a “military wipe” of the data.

Server and computers should be disposed of appropriately, most waste disposal companies offer an e-waste service.

Anti Bribery Policy

Definitions “Employee” refers to all employees of the Company (whether full-time, part-time or casual) and all persons performing work at the direction of, or on behalf of the Company. “Gift” – any item of goods or value in kind or benefit received from another party directly or indirectly by a Company Employee. “Entertainment” – any activity offered to a Company employee for free (or at less than market price) including (but not limited to) meals, sporting events, recreation activities and hospitality. “Bribe” – the giving, offering, receiving or requesting of any advantage including (but not limited to) financial, gift, loan, fee or reward to or from any person in order to influence them to act in a particular way.

Guideline Accepting Gifts or Entertainment As a general rule, NO Employee shall accept any gift or entertainment from a Bet Champs customer or potential customer. This is to prevent Betchamps.com.au and its employees from: • Never influences or appears to influence an employee’s ability to make impartial decisions; • Does not impose any sense of obligation on the recipient; • Does not involve cash payments, gift certificates or credit arrangements of any kind; • Does not involve goods or services at unreasonably low discounted prices. • Cannot be perceived as a bribe.

Employees should take particular care when offered a gift or entertainment from a person or organisation that has, or is hoping to have, a relationship with the company.

Recording of Gifts and Entertainment Any gift or offer of entertainment received by an employee must be disclosed to Carl Millett at the next available time. The proposed gift/bribe will be then recorded, making note of • The person or business and date that offered the gift or entertainment. • The amount or perceived value of the gift or entertainment. • How the employee was contacted by the offeree. If an employee is unsure whether to accept a gift or entertainment offered, they must discuss the issue with either director at the first available time.

Non-Compliance Failure to follow the requirements of this policy will result in disciplinary action, including Dismissal.

Last updated 18 September 2025

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